The operations are divided in two main divisions - Hardgoods and Textiles. Hardgoods represent all kinds of consumer goods sold in hypermarkets and supermarkets. In textile IC deals with woven and knitted garments as well as with home textiles. The major part of the products is intended for hypermarkets, supermarkets, discount stores and specialty stores in Europe.

The principle function for IC is to provide Coops update market trend and information from the Far East. We endeavour to enhance Coop's competitiveness. IC involves product development, provide fashion trend to buyers for selection. IC proactively in sourcing potential vendors, closely work with vendors as partner. We also carry out factory evaluation and audit to meet ethical and compliance. Our Quality Department are also involved in vendor quality management aiming to upgrade our product quality on the market. IC also provide effective logistic support, continuously improving our process, our people and our positive attitude towards challenges. IC in passion anticipate and exceed customer satisfaction through providing quality services and products in our hypermarkets.

In the procurement process IC has defined social accountability as an integrated and important part of the operations. IC has therefore a code of conduct that all suppliers have to sign and follow. In order to be proactive IC has also a Trust Fund to support the basic education of children in areas from where IC is buying. The Children's Education and Social Welfare Fund of Intercoop Limited is involved in several project in the Far East. The Trust appreciates any donations and/or suggestions for projects to be donated.

IC has a number of highly qualified product specialists, inspectors and expatriates. IC is continuously sourcing new suppliers and is open for any supplier that provides quality goods and is following the Code of Conduct of IC. At the same time, the company also encourages long lasting business relationships with reliable suppliers of goods and services. In order to create mutual benefits.

IC is representing a large potential customer base for its suppliers. The company's business partners operate leading hypermarkets and supermarkets in their respective countries under the names of Coop Forum, Coop OBS, Kvickly, Ipercoop, Maxi, Eroski and Prisma. Although the main volume comes from food products, consumer goods have an increasing importance in the overall assortment. The owners are among the leading retailers on their respective markets and they offer selling channels with more than 100 million potential customers.